Frequently Asked Questions

Printing your Print at Home tickets

If you choose to print your tickets at home, please use the following instructions.

NB: This process works from a computer attached to a printer. Unfortunately you will be unable to print from a mobile phone or tablet.

ONLINE BOOKINGS

If you were unable to print the tickets at the end of the booking process;

Click ‘My Account’ in the top right of the home page
Enter your email address and password
Next page under ‘Bookings’ select ‘Previous Bookings’
Select the reference number of the booking you wish to print and then click ‘print ticket’

TELEPHONE BOOKINGS

If you called us to make a booking you will have received an email with a link to print your tickets. If you are able to follow this link the tickets are waiting for you. If you have mislaid the email or the link does not work please follow the instructions below;

Click ‘My Account’ in the top right of the home page
Click “Forgotten password” and enter your email address. This will be sent to you straight away and you will now be able to access your account.
Once you have accessed your account look under ‘Bookings’ and select ‘Previous Bookings’
Select the reference number of the booking you wish to print and then click ‘Print Ticket’.

Once you have printed the tickets you can access your seats as soon as the doors open half an hour prior to the performance without queueing at the Box Office.

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