210 Shaftesbury Avenue, London, WC2H 8DP 020 7379 5399

Safety Measures

& JULIET is presented at full capacity. 

This means that there may be other groups seated directly in front, behind or next to your booked seats.

Our Safety Measures

  • Our enhanced cleaning means all surfaces are treated with Nordicchem Antimicrobial coating to reduce viral and bacterial contamination.
  • The recently installed ventilation system provides:
    • 100% fresh air drawn in at roof level
    • Fresh air to the auditorium throughout the day and evening
    • Fresh air to all toilets in the building at all times, day and night
  • All purchases are cashless at our bars and merchandise counter.  Please bring a card with you.
  • Our security team undertake contact-free security checks; please help by only bringing one small bag with you to the performance. There are no cloakroom facilities.

Your Visit

When you visit the Theatre we ask you to take the following steps to keep you as safe as possible:

  • We encourage customers to wear face coverings if possible, unless you are eating/drinking items purchased at the Theatre.
  • Please wash or sanitise your hands frequently. There are sanitising stations throughout the building and toilets on all levels.
  • Please be mindful of social distancing and the space that others may require.
  • All drinks and snacks should be consumed whilst in your seat.

Ticket Information

Please do not attend the performance if you have tested positive for Covid-19 or have any Covid-19, cold or flu symptoms. If, due to Covid reasons, you are unable to attend the Theatre and booked directly with us, tickets can be exchanged free between 7 days and 24 hours prior to the event. Please contact the Box Office at boxoffice@shaftesburytheatre.com if this applies to you.



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