When you arrive

Our staff will be on hand during your visit to provide guidance wherever needed. If you have any questions or feedback on your experience, don’t hesitate to talk to one of them.



Your e-ticket will be scanned upon arrival.



All our security staff are SSI certified and are there for your safety. There will be security checks upon your arrival at the Theatre. Please only bring one small bag per person.



We have limited cloakroom facilities. Luggage storage facilities are located near the Theatre – find more details here.


The wearing of a face mask is a personal choice. We ask that all guests are respectful of others and their decision about wearing a face mask.



Your safety is our main priority. Our enhanced cleaning measures, ventilation system, and hand sanitising stations throughout the Theatre are there for your safety.




All our bars are cashless, so please ensure you have a contactless method of payment with you.



No hot or cold food other than sweets and snacks will be permitted inside the auditorium for the consideration of other patrons. Alcoholic drinks from outside the Theatre are not permitted.



Our new air conditioning system renews the air in the Theatre eight times an hour to ensure a comfortable temperature and consistent air flow.